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DRAFT * DSF/ISO/IEC/IEEE DIS 26514

This clause presents the scope, purpose, organization, and candidate uses of this document. This document supports the need of software users for consistent, complete, accurate, and usable information. It includes both approaches to standardization: a) process standards, which specify the way in which information products are to be developed; and b) information product standards, which specify the characteristics and functional requirements of the information for users. This document covers the development process for designers and developers of information for users of software. It describes how to establish what information users need, how to determine the way in which that information should be presented, and how to prepare the information and make it available. It is not limited to the design and development stage of the life cycle, but includes information on design throughout the life cycle, such as design strategy and maintaining a design. This document provides requirements for the structure, information content, and format of information for users of software. This document can be applied to develop the following types of information, although it does not cover all aspects of them: – information for users of products other than software; – multimedia systems using animation, video, and sound; – computer-based training (CBT) packages and specialized course materials intended primarily for use in formal training programs; – maintenance information describing the internal operation of systems software; – information for users incorporated into the user interface itself.