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Seattle Public Utilities (SPU) has made a serious, comprehensive, and proactive commitment to address security. The utility has developed a master plan for security improvements, including capital and life cycle costs, focusing on achieving results across all lines of business: water, wastewater, and solid waste. The plan incorporates the utility's needs around accessing control systems, communications, security control center, facility improvements, staffing, use of security services, security intelligence analysis, and employees to ensure SPU successfully controls its risks. This presentation includes a discussion of how SPU structured the security master plan, established operating and capital budgets and programs for security, achieved elected official and community participation, and implemented new security policies, procedures, and training. Key aspects of the plan ensured successful integration with a City-wide emergency preparedness and response framework, providing a long-term strategy for both the utility and the city. Utilities planning security improvements will learn how to get results from their investments by using performance as a guide. Includes figures.