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BS EN ISO 41012:2018
Facility management. Guidance on strategic sourcing and the development of agreements- This is the most recent version of this document.
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DIN EN ISO 41012
Facility management - Guidance on strategic sourcing and the development of agreements (ISO 41012:2017)- This is the most recent version of this document.
About This Item
Full Description
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
- essential elements in FM sourcing processes;
- FM roles and responsibilities in sourcing processes;
- development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
- strategic processes related to service and support functions for the core business;
- development of FM strategies;
- development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
- development of FM information systems;
- FM education and research;
- organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).