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What 21st centurysafety lessons can we learn from a fire in the cold storage warehouse at theChicago World’s Fair? Andy discusses the contributing factors that led to thedeadly blaze, and also stresses the importance of asking those who observe anincident what they felt, heard and smelled and also what they didnotexperience. It is essential for a healthy safety culture to treat “near misses”as seriously as actual incidents and use them as insights.