AWWA ACE56149

In this paper, Tampa Bay Water discusses the agency's core values, the complexities of the supply development program and how the partnership concept is allowing the utility to achieve its objectives. With its commitment to being an efficient, effective entrepreneurial utility, Tampa Bay Water also discusses the nuances that made its partnership approach successful, including: generating a "great group" atmosphere where the brightest and the best can shine; using competition to deliver the best quality; using collaboration to get a better, more timely product; outsourcing to achieve technological and process breakthroughs; and, using the concept of team building in the macro environment. Includes tables, figures.