AWWA IMTECH57859

US Environmental Protection Agency's (EPA) proposed Capacity, Management, Operations and Maintenance (CMOM) program requires cities to provide, among other things, emergency and customer complaint response plans and the status of system preventative maintenance. The Government Accounting Standards Board (GASB) has imposed an additional oversight mechanism. In this time of heightened focus on accounting standards and practices, GASB has issued Statement 34 that requires cities to know the monetary value of their water and sewer systems based on condition. Using the concept of a fleet management program, and to comply with the management principles behind CMOM and GASB 34, some cities have decided to work smarter. These cities have implemented a web-based system that enables field crews and home office personnel alike to assess and capture existing secondary information. This way, when a call comes in, even in an emergency, the crew can ascertain the history of that location. Furthermore, the superintendent can evaluate whether there are other proximate areas of concern that could be repaired during the same visit. This paper presents an asset management program, reviews external institutional drivers (CMOM and GASB 34), describes an actual process, and reviews lessons learned.