AWWA JTMGT61332

This presentation examines the challenges of leading an organization to its maximum performance. The context is one of self-assessment and improvement, beginning with a discussion of how readers may strengthen their own leadership skills. The presentation builds upon the leader's improved skills, and discusses how those skills may be leveraged to produce greater results from throughout their organization. The paper discusses how leaders must tolerate and embrace setbacks, so that they are perceived (and used) as incremental improvements, rather than as failures. The difficult balance between tolerance / embracement of setbacks, and preservation of a commitment to high standards of excellence must be maintained. The paper concludes with a discussion of how this may be accomplished organizationally, and why the leader should commit to the effort. Includes 10 references.