ETSI TR 103 185

The present document aims at identifying use cases for vision impaired people for e-access to ICT products and services but also use cases to allow users to interact with machines or equipment (e.g. users terminal, user interface) via dedicated devices (M2M communications) in order to define appropriate protocols (NFC or similar).

The intention is not to define technical solutions but to forward the requirements to the appropriate ETSI Technical bodies.

Equal access to services, to WEB content, to public places is now required by law in many countries. Vision impaired people often use of specialized devices which can help them in the current life and also provide access to entertainment (access to Television, book reader, etc.).

Being able to use computers, mobile phones and other tools for, work, leisure and keeping in contact are key tools for blind and partially sighted people. In the present document, some requirements and/or proposals in possible assistive technology for the vision impaired people are listed.

The present document is devided in 3 sections:

• Section 1 where accessibility requirements have already been studied and proposed solutions identified. However, these requirement are often ignored. This is the case for web and content document accessibility.
• Section 2 where accessibility requirements exist are partially considered, however this report bring some new considerations and propose recommendations. This is the case for terminals smartphone, phablets, and tablets.
• Section 3 where accessibility requirements are not yet really considered, because several type of requirement may be requested. This is the case for e-purchasing, Kiosks, Television, M2M, etc.