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During glass manufacturing, fabrication and installation, products are carefully handled to prevent surface and edge damage. Materials are packaged to provide protection during shipment and delivery. Once finished materials are placed on a construction site, they become exposed to a variety of conditions and influences that can adversely affect product aesthetics and functionality. Irreparable glass damage can occur from improper storage and handling, exposure to chemicals and leaching agents, prolonged exposure to moisture, mechanical attack and breakage, damage related to adjacent construction activities and improper cleaning methods. This document discusses why steps must be taken to avoid permanent damage to glass. The Technical Services Division of the National Glass Association (NGA) has produced this Glass Technical Paper solely for informational purposes. This Paper was developed by dedicated member volunteers and subject matter experts. This document was originally published in 2003. This version of the document was updated and published in April 2023.