Quality Assurance and Quality Management

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  1. HISTORICAL

    CAN/CSA-ISO 10001-08 (R2017)▹

    This document has been replaced. View the most recent version.

    Quality Management - Customer Satisfaction - Guidelines for Codes of Conduct for Organizations (Adopted ISO 10001:2007, first edition, 2007-12-01)

    standard by Canada National Standard/Canadian Standards - ISO, 02/01/2008 in English, French.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10001:20

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  2. MOST RECENT

    CAN/CSA-CEI/IEC 1000-1-1-97 (R2023)▹

    Electromagnetic Compatibility (EMC) - Part 1: General - Section 1: Application and Interpretation of Fundamental Definitions and Terms (Adopted CEI/IEC 1000-1-1:1992)

    standard by Canada National Standard/Canadian Standards - CEI/IEC, 01/18/2000.

    Languages: English, French

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  3. MOST RECENT

    CAN/CSA-ISO 10001:20▹

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)

    standard by Canada National Standard/Canadian Standards - ISO, 05/01/2020 in French, English.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10001-08 (R2017)

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  4. HISTORICAL

    CAN/CSA-ISO 10002:15▹

    This document has been replaced. View the most recent version.

    Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations (ISO 10002:2014, IDT)

    standard by Canada National Standard/Canadian Standards - ISO, 07/01/2015 in English, French.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10002:20, CAN/CSA-ISO 10002-04 (R2009)

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  5. MOST RECENT

    CAN/CSA-ISO 10002:20▹

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)

    standard by Canada National Standard/Canadian Standards - ISO, 05/01/2020 in English, French.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10002:15, CAN/CSA-ISO 10002-04 (R2009)

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  6. HISTORICAL

    CAN/CSA-ISO 10003-08 (R2017)▹

    This document has been replaced. View the most recent version.

    Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations (Adopted ISO 10003:2007, first edition, 2007-12-01)

    standard by Canada National Standard/Canadian Standards - ISO, 02/01/2008 in English, French.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10003:20

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  7. MOST RECENT

    CAN/CSA-ISO 10003:20▹

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (Adopted ISO 10003:2018, second edition, 2018-07)

    standard by Canada National Standard/Canadian Standards - ISO, 05/01/2020 in French, English.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10003-08 (R2017)

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  8. HISTORICAL

    CAN/CSA-ISO 10005-05 (R2015)▹

    This document has been replaced. View the most recent version.

    Quality Management Systems - Guidelines for Quality Plans (Adopted ISO 10005:2005, second edition, 2005-06-01)

    standard by Canada National Standard/Canadian Standards - ISO, 09/01/2005 in English, French.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10005:20, CAN/CSA-ISO 10005-96 (R2000), CAN/CSA-ISO 10005-96

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  9. MOST RECENT

    CAN/CSA-ISO 10005:20▹

    Quality management - Guidelines for quality plans (Adopted ISO 10005:2018, third edition, 2018-06)

    standard by Canada National Standard/Canadian Standards - ISO, 05/01/2020 in French, English.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10005-05 (R2015), CAN/CSA-ISO 10005-96 (R2000), CAN/CSA-ISO 10005-96

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  10. HISTORICAL

    CAN/CSA-ISO 10006-03 (R2013)▹

    This document has been replaced. View the most recent version.

    Quality Management Systems - Guidelines for Quality Management in Projects (Adopted ISO 10006:2003, second edition, 2003-06-15)

    standard by Canada National Standard/Canadian Standards - ISO, 09/01/2003 in English, French.

    Languages: English,French

    Historical Editions: CAN/CSA-ISO 10006:22, CAN/CSA-ISO 10006-98

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