AWWA WQTC65697
Public Outreach Tool Used in Determining Customer Preferences of Water Aesthetics
Conference Proceeding by American Water Works Association , 11/01/2007
Biggs, Jeff; Thomure, Timothy; Arnold, Katie; Cotton, Christine
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About This Item
Full Description
This powerpoint presentation presents Tucson Water's public outreach program, The Decision H<sub>2</sub>O Program, that has the following objectives: educate about need for
Colorado River Water;
inform about rising TDS
levels and impacts of
mineral control;
provide opportunities to
taste and learn; and,
gather consumer
preferences. The presentation focuses on the last objective of gathering consumer preferences by using mall and traveling kiosks. Kiosk outreach consisted of four major
phases:
Staff Training and Scheduling;
Preparing and Bottling Water;
Outreach at Kiosk; and,
Data Analysis. Includes figures.
