Language:
    • Available Formats
    • Options
    • Availability
    • Priced From ( in USD )
    • Secure PDF 🔒
    • 👥
    • Immediate download
    • $24.00
    • Add to Cart
    • Printed Edition
    • Ships in 1-2 business days
    • $24.00
    • Add to Cart

Customers Who Bought This Also Bought

 

About This Item

 

Full Description

This paper describes the introduction and operation over a five year period of Total Quality Management in Bristol Water plc, a water supply only company operating in the United Kingdom. Total Quality Management has been introduced to reinforce customer assurance, improve efficiency of operation and to meet the growing needs for information demanded by independent Government appointed water industry regulators.