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Over the last 75 years, the Seattle (Washington) Water Department's demand forecasts have evolved from intuitive assessments to sophisticated computer models that prepare geographically disaggregated, long-term forecasts for planning facilities and short-term forecasts by customer class for rate-making and financial planning. A chronology of this evolution, a discussion of the issues that spawned it, and an analysis of the data bases that made it possible illustrate the lessons learned for water systems following a similar path in developing forecasting models. Includes 17 references, table.