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About This Item
Full Description
Incorporates the following:
BS ISO/IEC 20000-2:2019
Document History
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BS ISO/IEC 20000-2:2019+A1:2020
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Information technology. Service management-Guidance on the application of service management systems- Most Recent
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BS ISO/IEC 20000-2:2019
Information technology. Service management-Guidance on the application of service management systems- Historical Version
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BS ISO/IEC 20000-2:2012
Information technology. Service management-Guidance on the application of service management systems- Historical Version
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BS 10/30184538 DC
BS ISO/IEC 20000-2. Information technology. Service management. Part 2. Guidance on the application of service management systems- Historical Version
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BS ISO/IEC 20000-2:2005
Information technology. Service management- Historical Version
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BS 15000-2:2003
IT service management-Code of practice for service management- Historical Version