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About This Item
Full Description
Cross References:
ISO 9000:2005
ISO 9001:2008
ISO 9004:2009
ISO 10001
ISO 10002
ISO 10003
ISO/TR 10017:2003
ISO/TR 13425:2006
All current amendments available at time of purchase are included with the purchase of this document.
Document History
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BS ISO 10004:2018
Quality management. Customer satisfaction. Guidelines for monitoring and measuring- Most Recent
-
BS ISO 10004:2012
Quality management. Customer satisfaction. Guidelines for monitoring and measuring- Historical Version
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BS 10/30238393 DC
BS ISO 10004. Quality management. Customer satisfaction. Guidelines for monitoring and measuring- Historical Version
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BS DD ISO/TS 10004:2010
viewing
Quality management. Customer satisfaction. Guidelines for monitoring and measuring- Historical Version
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BS 09/30204355 DC
BS ISO TS 10004. Quality management. Customer Satisfaction. Guidelines for monitoring and measuring- Historical Version