1112818

BS EN 14012:2003

Postal services. Quality of service. Measurement of complaints and redress procedures

standard by British-Adopted European Standard , 04/03/2003

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About This Item

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Full Description

Cross References:
EN ISO 9000
ISO 9000:2000
EN ISO 19011
ISO 19011:2002
UPU Letter Post Manual

Product Details

Published:: 04/03/2003
ISBN(s):: 0580414876
Number of Pages:: 36
File Size:: 1 file , 290 KB
Product Code(s):: 30037040, 30037040, 30037040
Note:: This product is unavailable in Ukraine, Russia, Belarus

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