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AS ISO/IEC 30105.2:2017 [ Current ]

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

standard by Standards Australia , 05/15/2017

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Full Description

Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.
 

Product Details

Edition:
1st
Published:
05/15/2017
ISBN(s):
9781760357368
Number of Pages:
115
File Size:
1 file , 3.6 MB
Product Code(s):
10157809, 10157801, 10157823
Note:
This product is unavailable in Ukraine, Russia, Belarus