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Describes the components of a generic management system which are applicable to all sizes and types of organizations. Each component describes what needs to be done but leaves the 'how' up to each organization. A major advantage of such a system is that it can apply to all aspects of an organization's activities such as quality management, environmental management, occupational health and safety management and human resource management. The specific requirements for such activities can be added. The advantage of the generic managment system approach is the potential for improving effectiveness and efficiency as well as overall improvement of business operations.