Web technology, which includes some of the most powerful computing tools in the 1990's, is revolutionizing the way utilities access and distribute internal information. Whether it's an Intranet (an internal network) or an Extranet (a secured Internet connection used to access operational, financial or other confidential information), Web technology is helping to provide easy access to a utility's data and information. Using desktop PC's and Web browsers, Web technology is now an essential means for utilities looking to be competitive and efficient. This paper discusses different Web technology used by utilities, including SCADA systems and other databases such as LIMS, GIS, HR/finance, and CMMS. It outlines an 8 step Web technology strategy that meets utility business needs.