This paper discusses the results of a fast-track pilot program initiated in the Spring 2006 and completed in February 2007. The primary components of this project included identification of baseline water quality parameters, development and installation of on-line monitoring stations for collecting data from the water distribution system, and the integration of relevant data from a variety of data sources using a data fusion application. Additional efforts were also taken to improve the customer complaints tracking system, one of the City's primary sources of information about the water in its distribution system. This paper also covers the results of the data integration and analysis issues related to the implementation of additional distribution system monitoring stations. Includes figures.