The Quality Mark scheme has been introduced to give reputable tradesmen the opportunity to demonstrate their professionalism and clearly distinguish themselves from the cowboys. It has been developed by representatives from the construction industry, consumer bodies, and local and central government to make it workable yet rigorous for contractors, and accessible and effective for consumers. Quality Mark is an independent scheme offering consumers peace of mind by giving them a reliable tool to select reputable tradesmen. It is backed by an independent complaints mechanism and a comprehensive warranty. This Good Building Guide describes the procedures for consumers and tradesmen and gives details of the warranty cover. See http://www.qualitymark.org.uk for more information. 6 Pages.