Std

DIN ISO 10002 [ Withdrawn ]

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

standard by DIN-adopted ISO Standard , 04/01/2005

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About This Item

 

Product Details

Published:
04/01/2005
Number of Pages:
49
File Size:
1 file
Product Code(s):
9604376, 9604376, 9604376
Note:
This product is unavailable in Russia, Ukraine, Belarus
 

Document History

  1. DIN ISO 10002


    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

    • Most Recent

  2. DIN ISO 10002 - DRAFT


    Draft Document - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English

    • Historical Version

  3. DIN ISO 10002


    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

    • Historical Version

  4. DIN ISO 10002

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    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

    • Historical Version