ITU-T F.748.25 [ Active ]

Requirements for speech interaction of intelligent customer services

standard by International Telecommunication Union-T , 09/01/2023

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This Recommendation specifies high-level architecture and requirements for speech interaction of intelligent customer services.

This Recommendation covers the following:

– High-level architecture of speech interaction of intelligent customer service;

– Functional requirements for speech interaction of intelligent customer service;

– Performance requirements for speech interaction of intelligent customer service.

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