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To ensure satisfactory service quality in the international automatic and semi-automatic telephone service, it is necessary to have an organization which can use the techniques recommended for achieving this. The organizational elements defined in § 2 below relate to the maintenance of the different component parts of the international automatic network and are intended to cover wholly analogue networks and networks provided by a mixture of analogue and digital systems (switching and transmission). Administrations are requested to apply these recommendations in order to obtain satisfactory service quality.

The organization for international network management is specified in Recommendation E.413 [1], but it has been recognized that many common points exist between maintenance and network management activities. Therefore, it must be noted that, although the general maintenance organization and the network management organization are separately specified, it is not intended that separate organizations be established unless so desired by Administrations.