SA/SNZ TS ISO/IEC 20000.5:2023 [ Current ]

Information technology - Service management, Part 5: Implementation guidance for ISO/IEC 20000-1

standard by Standards Australia / SNZ , 04/21/2023

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Full Description

SA/SNZ TS ISO/IEC 20000.5:2023 identically adopts ISO/IEC TS 20000 5:2022, which provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000 1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.

Product Details

Edition:: 2nd
Published:: 04/21/2023
ISBN(s):: 9781761390821
Number of Pages:: 33
File Size:: 1 file , 2.4 MB
Product Code(s):: 10293823, 10293824, 10293825
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