CSA Z2004:24

Preface 

This is the first edition of CSA Z2004, Mental health and well-being in long-term care (LTC) and assisted living (AL) settings. This Standard was prepared by the Subcommittee on Mental Health and Well-Being in Long-Term Care and Assisted Living Settings, under the jurisdiction of the Technical Committee on Home and Community Care and the Strategic Steering Committee on Health and Well-Being, and has been formally approved by the Technical Committee. This Standard has been developed in compliance with Standards Council of Canada requirements for National Standards of Canada. It has been published as a National Standard of Canada by CSA Group. 

Scope 

1.1 General 

The Standard provides guidance for the planning, development, and implementation of services, programs, education, training, policies, procedures, and practices to support mental health and well being of residents in LTC and AL settings. This Standard also addresses physical environmental considerations that promote mental health and well-being in both new and existing builds. This Standard is applicable to all residents who are living in LTC and AL settings, regardless of where they fall on the mental health continuum, including those without mental health symptoms or conditions, and those with or at risk of mental health conditions. PCC, equity, diversity, and inclusion (EDI), as well as cultural safety and humility principles, are at the forefront of this Standard to ensure LTC and AL culture is positive, inclusive, and empowering. 

1.2 Exclusions 

This Standard does not address topics related to general operating practices in LTC and AL settings. Content related to medical practice and professional obligations is not included in the Standard. Furthermore, it does not address specific medical treatments and mental health conditions. 

1.3 Terminology 

In this Standard, "shall" is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the Standard; "should" is used to express a recommendation or that which is advised but not required; and "may" is used to express an option or that which is permissible within the limits of the Standard. Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanatory or informative material. Notes to tables and figures are considered part of the table or figure and may be written as requirements. Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application.