03.120.10: Quality management and quality assurance
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ISO 10001:2007
This document has been replaced. View the most recent version.
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
standard by International Organization for Standardization, 12/01/2007.
Languages: English
Historical Editions: ISO 10001:2018
- MULTI-USER
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ISO 10001:2018
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
standard by International Organization for Standardization, 07/01/2018.
Languages: English
Historical Editions: ISO 10001:2007
- MULTI-USER
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ISO 10002:2004
This document has been replaced. View the most recent version.
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
standard by International Organization for Standardization, 07/01/2004.
Languages: English
Corrigenda: ISO 10002/Cor1:2009
Historical Editions: ISO 10002:2018, ISO 10002:2014
- MULTI-USER
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ISO 10002:2014
This document has been replaced. View the most recent version.
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
standard by International Organization for Standardization, 07/15/2014.
Languages: English
Historical Editions: ISO 10002:2018, ISO 10002:2004
- MULTI-USER
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ISO 10002:2018
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
standard by International Organization for Standardization, 07/01/2018.
Languages: English
Historical Editions: ISO 10002:2014, ISO 10002:2004
- MULTI-USER
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ISO 10002/Cor1:2009
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations - Corrigendum 1
Corrigenda by International Organization for Standardization, 07/15/2009.
Languages: English
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ISO 10003:2007
This document has been replaced. View the most recent version.
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
standard by International Organization for Standardization, 12/01/2007.
Languages: English
Historical Editions: ISO 10003:2018
- MULTI-USER
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ISO 10003:2018
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
standard by International Organization for Standardization, 07/01/2018.
Languages: English
Historical Editions: ISO 10003:2007
- MULTI-USER
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ISO/TS 10004:2010
This document has been replaced. View the most recent version.
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
standard by International Organization for Standardization (Technical Standard), 04/15/2010.
Languages: English
Historical Editions: ISO 10004:2018, ISO 10004:2012
- MULTI-USER
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ISO 10004:2012
This document has been replaced. View the most recent version.
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
standard by International Organization for Standardization, 09/15/2012.
Languages: English
Historical Editions: ISO 10004:2018, ISO/TS 10004:2010
- MULTI-USER