Language:
    • Available Formats
    • Options
    • Availability
    • Priced From ( in USD )
    • Secure PDF 🔒
    • 👥
    • Immediate download
    • $309.88
    • Add to Cart
    • Printed Edition
    • Ships in 1-2 business days
    • $309.88
    • Add to Cart
    • Printed Edition + PDF
    • Immediate download
    • $417.83
    • Add to Cart

Customers Who Bought This Also Bought

 

About This Item

 

Full Description

BS PD ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000-1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organisations and individuals can interpret the concepts correctly.

This part of ISO/IEC 20000 is for
  • service providers considering using any part of ISO/IEC 20000 and looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal,
  • service providers that wish to understand how ISO/IEC 20000 can be used in combination with other International Standards, and
  • practitioners, auditors, and other parties who wish to gain an understanding of ISO/IEC 20000.

Cross References:
ISO/IEC 20000-1:2011
ISO/IEC 20000-2:2012
ISO/IEC 20000-3:2012
ISO/IEC TR 20000-4:2010
ISO/IEC TR 20000-5:2013
ISO/IEC TR 20000-9:2015
ISO 9000:2005
ISO 9001:2008
ISO 10007:2003
ISO/IEC TS 15504-8:2012
ISO/IEC 19770-1:2012
ISO/IEC 12207:2008
ISO 22301:2012
ISO/IEC/IEEE 24765:2010
ISO/IEC 27000:2009
ISO/IEC 27000:2014
ISO/IEC 27001:2013
ISO/IEC 27013
ISO/IEC 27031:2011
ISO 31000:2009
ISO/IEC 38500:2015
ISO/IEC TS 38501:2015
ISO/IEC TR 38502:2014
ISO/IEC TR 90006:2013


All current amendments available at time of purchase are included with the purchase of this document.
 

Document History

  1. BS ISO/IEC 20000-10:2018


    Information technology. Service management-Concepts and vocabulary

    • Most Recent
  2. BS PD ISO/IEC TR 20000-10:2015

    👀 currently
    viewing


    Information technology. Service management-Concepts and terminology

    • Historical Version
  3. BS PD ISO/IEC TR 20000-10:2013


    Information technology. Service management-Concepts and terminology

    • Historical Version