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About This Item
Full Description
This part of ISO/IEC 20000 is for
- service providers considering using any part of ISO/IEC 20000 and looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal,
- service providers that wish to understand how ISO/IEC 20000 can be used in combination with other International Standards, and
- practitioners, auditors, and other parties who wish to gain an understanding of ISO/IEC 20000.
Cross References:
ISO/IEC 20000-1:2011
ISO/IEC 20000-2:2012
ISO/IEC 20000-3:2012
ISO/IEC TR 20000-4:2010
ISO/IEC TR 20000-5:2013
ISO/IEC TR 20000-9:2015
ISO 9000:2005
ISO 9001:2008
ISO 10007:2003
ISO/IEC TS 15504-8:2012
ISO/IEC 19770-1:2012
ISO/IEC 12207:2008
ISO 22301:2012
ISO/IEC/IEEE 24765:2010
ISO/IEC 27000:2009
ISO/IEC 27000:2014
ISO/IEC 27001:2013
ISO/IEC 27013
ISO/IEC 27031:2011
ISO 31000:2009
ISO/IEC 38500:2015
ISO/IEC TS 38501:2015
ISO/IEC TR 38502:2014
ISO/IEC TR 90006:2013
All current amendments available at time of purchase are included with the purchase of this document.
Document History
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BS ISO/IEC 20000-10:2018
Information technology. Service management-Concepts and vocabulary- Most Recent
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BS PD ISO/IEC TR 20000-10:2015
viewing
Information technology. Service management-Concepts and terminology- Historical Version
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BS PD ISO/IEC TR 20000-10:2013
Information technology. Service management-Concepts and terminology- Historical Version