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This slide presentation outlines information on an effort by the Bergen County Utilities Authority (BCUA) to update their plant-wide Operations & Maintenance (O&M) Manual. They decided to go with a web-based online O&M Manual. Topics covered include: reasons behind the effort; benefits of an online O&M manual; online manual features; implementation; menu structure; content editing; search engine; security; and, BCUA's vision for Information Technology.