BS PD ISO/IEC TR 30105-7:2019
Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Exemplar for maturity assessment
standard by BSI Group , 11/13/2019
Most Recent
Most Recent
Language:
-
-
Available Formats
- Options
- Availability
- Priced From ( in USD )
-
Available Formats
-
- Secure PDF 🔒
- Immediate download
- $264.16
- Add to Cart
-
- Printed Edition
- Ships in 1-2 business days
- $264.16
- Add to Cart
-
- Printed Edition + PDF
- Immediate download
- $356.87
- Add to Cart
Customers Who Bought This Also Bought
-
ISO/IEC 33001:2015
Priced From $166.00 -
ISO/IEC 33002:2015
Priced From $124.00 -
ISO/IEC 29169:2016
Priced From $124.00 -
ISO/IEC 30105-1:2024
Priced From $194.00
About This Item
Full Description
This document presents an exemplar for maturity assessment, following the framework for assessment
of process capability levels and measurement of an organization's maturity level for an ITES-BPO
service provider.
This document:
— uses the set of indicators for process performance and process capability;
— helps to collect the objective evidence that enables an assessor to determine the process ratings;
— helps to assess the result of the process capability level;
— serves as a measurement framework for processes and provides an organization maturity model for ITES-BPO organizations delivering the services;
— is useful for all users of the ISO/IEC 30105 series, including but not limited to internal assessors, external assessors, ITES-BPO service providers and ITES-BPO service customers;
— supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.
Cross References:
ISO/IEC 30105-4:2016
ISO/IEC 29169:2016
ISO/IEC 30105-3:2016
ISO/IEC 33001:2015
ISO/IEC 30105-1:2016
ISO/IEC 30105-2:2016
ISO/IEC 33002:2015
All current amendments available at time of purchase are included with the purchase of this document.
— helps to collect the objective evidence that enables an assessor to determine the process ratings;
— helps to assess the result of the process capability level;
— serves as a measurement framework for processes and provides an organization maturity model for ITES-BPO organizations delivering the services;
— is useful for all users of the ISO/IEC 30105 series, including but not limited to internal assessors, external assessors, ITES-BPO service providers and ITES-BPO service customers;
— supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.
Cross References:
ISO/IEC 30105-4:2016
ISO/IEC 29169:2016
ISO/IEC 30105-3:2016
ISO/IEC 33001:2015
ISO/IEC 30105-1:2016
ISO/IEC 30105-2:2016
ISO/IEC 33002:2015
All current amendments available at time of purchase are included with the purchase of this document.
