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About This Item
Document History
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DIN ISO 10002
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Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)- Most Recent
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DIN ISO 10002 - DRAFT
Draft Document - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English- Historical Version
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DIN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)- Historical Version
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DIN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)- Historical Version