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A Best Practices for Call Volume Testing has been developed to increase awareness for optimization of call completion, opening a dialogue between Telecommunications Service Providers and ENS users or initiators (Note: the adoption of best practices helps to set expectations and guidelines). It is the intent of the NGIIF to promote the use of these best practices to standardize the process to be used for emergency notification initiators with all of their service providers to facilities their initial deployment and ongoing periodic testing.