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One of the greatest challenges facing utilities today is the transformation of their organization through integration of their business functions to form core business processes. This paper describes how the Colorado Springs Utilities Water Resources Department, Collection and Distribution Services Division of Colorado Springs, Colorado, links its business processes by the application of information technology and how new systems were integrated with old. The paper focuses on the use of an Advanced Integrated Supervisory Control and Data Acquisition System (AISCADA). Includes figures.