2656354

DANSK DS/CEN/TS 16880 [ Active ]

Service excellence – Creating outstanding customer experiences through service excellence

standard by Dansk Standard , 12/18/2015

View all product details

Most Recent

Track It

Language:
    • Available Formats
    •  
    • Availability
    • Priced From ( in USD )
    • Printed Edition
    • Ships in 1-2 business days
    • $75.00
    • Add to Cart

Customers Who Bought This Also Bought

 

About This Item

 

Full Description

This Technical Specification sets out guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations and achieve customer delight. It does not focus on providing basic customer service which organizations should already have in place. This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

 

Product Details

Edition:
15
Published:
12/18/2015
Number of Pages:
31
File Size:
1 file , 2.3 MB
Product Code(s):
DS-031, DS-031