03.120.10: Quality management and quality assurance

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  1. UNE-ISO 10001:2008▹

    Quality management - Customer satisfaction -- Guidelines for codes of conduct for organizations

    standard by UNE-ISO, 10/01/2008.

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  2. UNE-ISO 10002:2004▹

    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    standard by UNE-ISO, 09/10/2004.

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  3. UNE-ISO 10003:2008▹

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

    standard by UNE-ISO, 10/01/2008.

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  4. UNE-ISO/TS 10004:2010 EX▹

    Quality management. Customer satisfaction. Guidelines for monitoring and measuring

    standard by UNE-ISO/TS, 09/29/2010.

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  5. UNE-ISO 10005:2005▹

    Quality management systems. Guidelines for quality plans

    standard by UNE-ISO, 12/14/2005.

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  6. HISTORICAL

    UNE-EN ISO 10007:1997▹

    This document has been replaced. View the most recent version.

    QUALITY MANAGEMENT. GUIDELINES FOR CONFIGURATION MANAGEMENT. (ISO 10007:1995).

    standard by UNE-EN ISO, 02/21/1997.

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    Historical Editions: UNE-ISO 10007:2006

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  7. UNE-ISO 10007:2006▹

    Quality management systems -- Guidelines for configuration management (ISO 10007:2003)

    standard by UNE-ISO, 12/27/2006.

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    Historical Editions: UNE-EN ISO 10007:1997

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  8. UNE-EN ISO 10012:2003▹

    Measurement management systems - Requirements for measurement processes and measuring equipment (ISO 10012:2003)

    standard by UNE-EN ISO, 04/30/2003.

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    Corrigenda: UNE-EN ISO 10012:2003 ERRATUM

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  9. UNE-EN ISO 10012:2003 ERRATUM▹

    Measurement management systems - Requirements for measurement processes and measuring equipment (ISO 10012:2003)

    Corrigenda by UNE-EN ISO, 10/17/2003.

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  10. UNE-ISO 10014:2006▹

    Quality management -- Guidelines for realizing financial and economic benefits. (ISO 10014:2006)

    standard by UNE-ISO, 09/13/2006.

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    Corrigenda: UNE-ISO 10014:2006 ERRATUM:2007

    Historical Editions: UNE 66914:2000

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